Steady Comps Ltd.

I had an old iMac which was no longer able to handle the apps that I use regularly and so was looking at upgrading. I sought advice from Apple and entered the usual story of long holds on the phone, being passed from one person to another and getting little real advice. In the course of my research I stumbled across Steady Comps offering Apple products including in carefully thought out systems they also offered advice and support. I checked out Trustpilot saw very positive reviews and decided to try calling; it was a fantastic decision. Stephen picked up the call immediately, listened to my description of the issues I was experiencing and what I wanted to achieve and then gave well considered and effective advice. This is a chap who really knows his IT and can put it in language that's highly technical or for a luddite like me simple and readily understandable. Having had a think about the advice given and the costs of the offered solution against Apple UK I decided to purchase my system from Steady Comps. Notwithstanding that Steady Comps Ltd is Ireland/EU based, the system arrived in the timescales agreed; there were no delivery issues whatsoever. From the off Stephen was on hand to support the set up including setting up the Virtual Machine and MS Office bundle included in the package. Now I had a few issues during this phase as I can use computers but don't really understand them. No worries, Stephen was available to walk me through each step and via 'share' ensured that the whole system is set up absolutely correctly; including tidying stuff up from my backed-up old system. Absolutely top support from Stephen and his company Steady Comp that I know from experience, would never have got from Apple Support nor an Apple Store. This is a genuine company run by a genuine chap.

So good I Returned after 7 years to buy again. This is my second laptop I have purchased from Steady Comps and very happy with the result. They have given me good pre-purchase advice on what options I can choose before-hand and after sales service is excellent. I remember even after a year of my previous purchase Steady Comps were still assisting me on different software, even though the laptop was out of warranty, but I had no where else to go and they came through. Now with this new purchase they are more than happy to answer or advise within a short time and I would not want to go anywhere else to purchase such expensive equipment. Top marks to Stephen and his team.

Very happy with my new computer and with the additional external hub making connectivity easier. Great after sales service too. On Stephen's recommendation I also bought a Luna Display device so I can connect my new iMac to my old one so I can use it as a second screen. I highly recommend Stephen and Steady Computers, I'll buy from them again when the time comes. Five Stars 🌟 with no hesitation.